Last Updated: July 2026

Thank you for choosing Dexo Agency. This Shipping & Digital Delivery Policy explains how our digital services are delivered after your purchase.

As Dexo Agency provides digital marketing and consulting services, no physical products are shipped.

1. Digital Services Only

Dexo Agency offers professional digital services, including but not limited to:

• SEO Audits
• Website Analysis
• Website Optimization
• Digital Marketing Consultation
• Content Strategy
• Marketing Reports
• Business Growth Recommendations
• Other digital marketing services

Since our services are delivered electronically, no physical shipping is required.

2. Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

If you do not receive your confirmation email within a few minutes, please check your spam or junk folder or contact our support team.

3. Delivery Method

All services are delivered electronically through one or more of the following methods:

• Email
• PDF reports
• Shared documents
• Online meetings (if included in your package)
• Other agreed digital communication methods

No physical items will be mailed.

4. Delivery Time

Delivery times depend on the service you purchase and the complexity of your project.

Typical delivery times range between 2 and 7 business days, unless otherwise stated on the service page.

Some projects may require additional time if:

• Extra research is needed.
• Additional information is requested from the client.
• The scope of work changes.
• Unexpected technical issues occur.

If any delay is expected, we will notify you as soon as possible.

5. Client Responsibilities

To begin work promptly, you agree to provide:

• Accurate contact information
• Complete project requirements
• Website or business details (when required)
• Any necessary access credentials or permissions
• Timely responses to requests for additional information

Failure to provide the required information may delay the delivery of your service.

6. Failed Delivery

If we are unable to deliver your service because:

• Incorrect contact information was provided,
• Required project information is missing,
• You do not respond to our requests,

delivery may be delayed until the necessary information is received.

7. Service Completion

A project is considered delivered once the agreed deliverables have been sent through the selected digital delivery method.

If revisions are included in your purchased package, they will be completed according to the package terms.

8. Revisions

Certain service packages include revisions.

Revision requests should be submitted within the timeframe specified in your service agreement or package description.

Requests outside the agreed scope may require an additional fee.

9. No Physical Shipping

Because Dexo Agency provides digital services only:

• No shipping fees apply.
• No tracking numbers are issued.
• No customs duties or import taxes apply.
• No physical deliveries are made.

10. Technical Issues

If you experience any issues accessing your delivered files or receiving your service, please contact our support team immediately.

We will make every reasonable effort to resolve technical delivery issues as quickly as possible.