Terms of Service

Terms of Service

Last Updated: July 2026

Welcome to Dexo Agency. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing our website or purchasing any of our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Company Information

Business Name: Dexo Agency

Email: contact@dexoagency.online

Phone: +44 7367 068875

Support Hours: 24 Hours a Day, 7 Days a Week

2. Our Services

Dexo Agency provides professional digital marketing and consulting services, including but not limited to:

  • SEO Audits
  • Website Analysis
  • Website Optimization
  • Digital Marketing Strategy
  • Content Optimization
  • Marketing Consultation
  • Business Growth Recommendations
  • Performance Reports
  • Other digital marketing services

Service descriptions are provided on each product or service page.

3. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide is accurate and up to date.

4. Orders and Payments

All prices are displayed in the applicable currency and must be paid in full before work begins unless otherwise agreed in writing.

We reserve the right to:

  • Refuse or cancel any order.
  • Request additional information before accepting an order.
  • Correct pricing or typographical errors.

If a payment cannot be processed, the order may be delayed or cancelled.

5. Service Delivery

Delivery times vary depending on the selected service and project complexity.

Estimated delivery times shown on our website are approximate and are not guaranteed.

Clients are responsible for providing all necessary information required to complete the project.

Delays caused by missing information or delayed responses from the client may affect delivery times.

6. Client Responsibilities

You agree to:

  • Provide accurate project information.
  • Respond promptly to requests for additional information.
  • Supply any necessary website or business details required to perform the service.
  • Use our services only for lawful purposes.

Failure to provide required information may delay or prevent completion of the project.

7. Intellectual Property

Unless otherwise agreed in writing:

  • All reports, recommendations, strategies, and deliverables created specifically for you become your property upon full payment.
  • Dexo Agency retains ownership of its methodologies, templates, software, internal processes, branding, logos, website content, and proprietary materials.

You may not copy, reproduce, distribute, or resell our proprietary materials without prior written permission.

8. Acceptable Use

You agree not to:

  • Use our services for unlawful or fraudulent activities.
  • Attempt to interfere with the operation or security of our website.
  • Upload malicious software or harmful content.
  • Misrepresent your identity or business.

Violation of these Terms may result in suspension or termination of services.

9. Refund Policy

Refunds are governed by our separate Refund Policy.

Please review that policy before purchasing any service.

10. No Guarantee of Results

Digital marketing results depend on many factors beyond our control, including market conditions, competition, search engine algorithms, advertising platforms, website quality, and customer behavior.

While we strive to provide high-quality services and practical recommendations, Dexo Agency does not guarantee specific rankings, traffic increases, sales, leads, revenue, or business outcomes.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Dexo Agency shall not be liable for:

  • Loss of profits
  • Loss of revenue
  • Loss of business opportunities
  • Indirect, incidental, special, or consequential damages
  • Data loss
  • Delays caused by third-party platforms or service providers

Our total liability for any claim relating to our services shall not exceed the amount paid for the specific service giving rise to the claim.

12. Third-Party Services

Our services may involve recommendations or integrations with third-party platforms, including search engines, advertising platforms, analytics tools, website hosting providers, and social media platforms.

We are not responsible for the availability, policies, or performance of third-party services.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes become effective immediately upon publication on this website. Continued use of our services constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the jurisdiction in which Dexo Agency operates, without regard to conflict of law principles.